Having trouble playing a game on our site?

You can try to find the answer to your question in the FAQ

You can try to find the answer to your question in the FAQ 

Is my money safe?

Of course, your money is safe. Licensed casinos have a duty to keep their users’ deposits separate from their trading accounts. In this way, they ensure that you always have access to your funds, no matter what.

I forgot my password. How do I recover it?

Click “Login” and then “Restore password”. You will be prompted to enter your e-mail address, identification number and answer the security question you asked. After you provide us with this information, you can choose your new password.

Can I reopen an account if it was previously closed?

Yes, you can reopen the account 15 days after closing it. However, if you have already closed the account a second time and want to open it a third time, you must wait 12 months from the date you opened the first account.

How do I use my Free Spins Bonus?

Once you receive a Free Spins or Credit Bonus notification in your account, you will need to check the number of Free Spins credited and which game you need to enter to redeem them.

If the list of questions and answers didn’t help, contact our support team. They will help you to solve your problem. To do this, send us an e-mail to [email protected]